Frequently Asked Questions

What is CNW Digital?

Founded by Clarissa Wright, CNW Digital is an independently owned digital marketing consultancy and people’s agency based in NYC. CNW Digital is dedicated to helping luxury fashion, beauty, and lifestyle brands do better business. With our unique people-centric approach, we help brands focus on delivering value and shaping interactions with the people it matters to most. Take advantage of valuable insights offered during a one-hour consultation guaranteed to help elevate your brand to new heights. Or, let CNW Digital do the heavy-lifting for you by creating a customized action plan designed to fit the needs of your business. Need ongoing monthly support? We do that too! We work with clients of all budgets and needs, contact us today to see how we can help. CNW Digital is here to help your brand succeed and help YOU become a better marketer. Book your appointment today and let’s get started.

Does CNW Digital offer ongoing marketing services?

Yes, absolutely. CNW Digital offers a wide range of digital marketing services including but not limited to social media marketing, SEO/SEM, social advertising, mentorship, email marketing, and automation, drip marketing, demand generation, content marketing, and more. Pricing will vary based on services needed but range from approximately $1,000-$4,000 USD per month. Email info@cnw-digital.com or book your free preliminary consulting appointment here.

What type of payments does CNW Digital accept and is my information secure?

Enjoy simple and secure checkout thanks to 3rd party merchants PayPal, Stripe, and Apple Pay. In addition, you are accessing the most secure version of HTTP which means communications between your browser and the website are encrypted over a secure SSL connection. Https ensures that the data received on either end has not been altered along the way. Now you can rest easy. Your privacy is important, and your information will never be shared with 3rd parties. To read more about CNW Digital’s privacy policy click here. To learn more about CNW Digital’s terms and conditions, click here.

I submitted my payment, now what?

Great question! Here’s how it works:

  1. Upon completion of payment, you will receive an order notification via email. Please make sure to whitelist info@cnw-digital.com to avoid updates going to your junk mail.
  2. You receive a follow-up email with a survey to provide more background information regarding your business needs.
  3. You will receive a link to schedule a call that works best for you to go over the details discussed in the survey you completed and learn more about how CNW Digital can create a customized action plan that makes sense for your brand’s initiatives.
  4. After the call, you will receive a recap going over everything discussed during the meeting in which you will confirm that all the details regarding your desired action plan look accurate.
  5. And then we’re off to do what we do best – providing a kick-ass strategy that’s going to help elevate your brand to new heights.
  6. And voila – In approximately 14 days, you’ll receive your plan for download via email. Yup, that’s right! Strategy delivered right to your inbox. You’re welcome!

Does CNW Digital allow cancellations with a full refund?

Yes, you have 48 hours to cancel your service plan for a full refund. After the 48 hours, your selected plan will go into effect. For plans with rush delivery, you have approximately 24 hours to cancel your plan. Still, have questions? Fill out the contact form below and you’ll receive a response within 24 hours.

How quickly can you deliver my customized plan?

Customized action plans typically require a turnaround time of 14 business days from when the order is received. Rush delivery for your plan can be accommodated in as little as 7 business days. For rush delivery, an additional fee of $100 will apply. To opt-in for a rush delivery, please select the add-on feature at checkout.

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